General Terms And Conditions

Scope of application

All deliveries and services of Zauberfeder GmbH in fulfillment of orders, which the customer has not placed in connection with his commercial or independent professional activity, are based on these terms and conditions. Any deviating and/or supplementary agreements require the express written consent of the seller; this also applies to
for a waiver of the written form requirement.

General Terms and Conditions

General Terms and Conditions (GTC) of the company Zauberfeder GmbH

§ 1 Scope of application

The following General Terms and Conditions apply to the business relationship between Zauberfeder GmbH (hereinafter: Seller) and the Buyer.

§ 2 Order
You have the opportunity to browse our offer at your leisure. If you have discovered something interesting, put the product in your virtual shopping cart. To do this, click on the button "Add to cart" that is displayed below the product. Of course you have the possibility to remove products from your shopping cart at any time.

You initiate the ordering process by clicking on the "Add to shopping cart" button. In the shopping cart you will see the products that you have placed in the cart. Here you have the possibility to remove products from the shopping cart. To continue in the ordering process, click the "Proceed to checkout" button. Here you will receive an overview of all the products you have placed in the shopping cart, as well as any other costs that may be incurred in connection with your order.

By pressing the button "Order with costs" your order will be triggered and forwarded to us. With your order you declare bindingly that you wish to purchase the goods.

§ 3 Conclusion of contract
With an order you conclude a contract with:

Zauberfeder GmbH
Witzlebenstraße 2
38116 Braunschweig
Tel.: (05 31) 208 27 16

You will be informed about the receipt of your order immediately by an e-mail marked as "Your order at Zauberfeder Shop". The order confirmation is automatic and does not constitute acceptance of the contract. The contract for the purchase of a product is concluded when you pay the invoice amount within 7 days.

The text of the contract including your order will be stored by us and will be sent to you upon request together with our General Terms and Conditions.

The language available for the conclusion of the contract is German.

§ 4 Reservation of unavailability
We reserve the right to refrain from fulfilling your order if we do not have the ordered title in stock, the title not in stock is out of print at the publishing house and the ordered goods are consequently not available. In this case, we will inform you immediately about the unavailability and refund any purchase price already paid by you without delay.

§ 5 Shipping costs
We deliver from an order value of 60 euros free of shipping costs. For orders below this value, we charge a flat rate of 3.90 euros (within Germany), regardless of the size and weight of the shipment. Shipping to other European countries costs 9,80 Euro (EU) or 12,80 Euro (non-EU).

§ 6 Payment
Please pay the purchase price without deduction within 7 days after sending the order confirmation. Please understand that we only deliver against prepayment. You can pay by bank transfer or Paypal.

§ 7 Retention of title
Until complete fulfillment of the purchase price claim by the buyer, the delivered goods remain the property of the seller.

§ 8 Warranty
The statutory liability for defects applies.

§ 9 Applicable law and place of jurisdiction
The law of the Federal Republic of Germany shall apply to the exclusion of the UN Convention on Contracts for the International Sale of Goods.

If the customer is a merchant or a legal entity under public law, the exclusive place of jurisdiction for all disputes arising from the contractual relationship shall be the court responsible for our registered office (Braunschweig).

(Status: June 13, 2014)


Excluded from return are

* Goods that are manufactured according to customer specifications or are clearly tailored to personal needs or are not suitable for return due to their nature or can spoil quickly or whose expiration date would be exceeded,
* Audio or video recordings or software, provided that the delivered data carriers have been unsealed by you,
* Newspapers, journals and magazines.


The warranty is provided in accordance with the statutory provisions, whereby in the event of a defect in the goods, we will first make a subsequent delivery or rectify the defect at your discretion. If the subsequent improvement fails or if the subsequently delivered goods are also defective, you may return the goods for a refund of the full purchase price or keep the goods and reduce the purchase price. For information on any manufacturer warranties, please refer to the product documentation.

Place of jurisdiction

In the case of contracts with merchants, legal entities under public law or special funds under public law, the exclusive place of jurisdiction for all legal disputes arising from the business relationship, including actions on bills of exchange and checks, shall be the registered office of the seller, Braunschweig.

Taking back of packaging

With regard to the sales packaging filled with goods for the first time by us and delivered to private end consumers, our company has joined the take-back system of Reclay Systems GmbH, Herborn, (license partner number: 103730) in order to ensure the fulfillment of our statutory obligations pursuant to § 6 VerpackV. Further information can be found at

For Austria, our company has joined the take-back system of Reclay UFH GmbH, Vienna, (license partner number: 100920) operating in Austria in order to ensure compliance with our legal obligations in accordance with §13g AWG 2002 idF. Further information can be found at